State Farm® Insurance Agent Frances Holk-Jones

"Thank you so very much, Robert! We definitely try very hard to meet the needs of our customers and it makes our day to hear that we are getting it right. We very much appreciate you!"

"Thank you so much, Melanie! We're thrilled to hear about your wonderful experience with Kay. She's truly dedicated to providing exceptional service and support. Your trust means the world to us, and we're grateful to have you! "

"Thank you so much, Pat and Vicki, for your kind words! We're thrilled to hear that Loretta has been able to assist you with your insurance needs and make your transition to Craft Farms smoother. Your recommendation means the world to us, and we're delighted to have you as part of our State Farm family. If there's anything else we can do for you, please don't hesitate to reach out!"

"Thank you so much for your kind words and glowing review! 🌟 We're thrilled to hear that Cheryl has been able to provide you with exceptional service. She's truly dedicated to helping our customers, and your feedback means the world to us. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again! "

"Thank you, Stephanie! We're thrilled to hear about your positive experience with Loretta and our team. Your kind words mean the world to us. We're always here to assist, whether it's through email or any other way that works best for you. Thanks for being a valued member of our State Farm family! 🌟"

"Thanks so much, Jackie!!!"

"Thank you so very much!!! We very much appreciate you."

"Thank you so much for your glowing review! We're thrilled to hear about your positive experiences with our team. Your kind words and recommendations mean the world to us. We're here for you whenever you need us! 😊"

"Thank you so much for your wonderful review, Kendra and Joe! 🌟 We're thrilled to hear that Loretta was able to assist you and bring you peace of mind during such a stressful time. Our team at Frances Holk-Jones State Farm Insurance Agency always strives to provide professional and compassionate service to all our clients. Your kind words about Loretta, Towanda, and our office mean the world to us. We're here for you any time you need us. Thank you for trusting us with your insurance needs! "

"Thank you, Pickett, for your wonderful five-star review! We're thrilled to hear that you found our service professional and prompt. Your satisfaction is our top priority. 🌟"

"Thank you, Felipe. Cheryl truly cares for our customers and does her very best every single day to take care of them. We appreciate your business."

" Thank you so much for your wonderful five-star Google review, Sara! We're thrilled to hear that Loretta Blount was able to assist you and answer all your questions. Your positive feedback means a lot to us and motivates our team to continue providing excellent service. "

"Thank you so much for the fantastic review, Corey! 🌟 We're thrilled to hear that Loretta Blount has been able to assist you whenever you need it. Your kind words mean the world to our team. We're here for you anytime!"

"Thank you so much, Brad, for your wonderful review! 🌟 We're thrilled to hear that Loretta was able to provide you with exceptional service and help you get the coverage you need. We always strive to go above and beyond for our clients, and it's fantastic to know that you had such a positive experience. If you ever need anything else or have more questions about your insurance, don't hesitate to reach out. We appreciate your trust in us and are here to help, no matter where you are! "

"Thank you so much, Dallas! 😊"

"Thank you, Joe! We're thrilled you enjoyed our service and coffee. Your five-star review means a lot to us!"

"Thank you so much, Becky, for your kind words and your loyalty over the past 25 years. We're thrilled to hear that you've had such a positive experience with our team. Loretta will be especially delighted to hear your appreciation. Your support means the world to us!"

"Wow, thank you so much for the fantastic review! 🌟 We're thrilled to hear that you've had such a positive experience with us through all your moves and life changes. Your trust and loyalty, even from 3 hours away, mean the world to us. If you ever need anything, we're just a call or message away. Here's to many more years of working together!"

"Thank you for taking the time to share your thoughts. We understand the importance of open communication and transparency in all aspects of public service. However, it appears that your concern is related to legislative actions, which are not associated with our insurance business. We believe there may have been a misunderstanding about the purpose of this business review channel. Our primary goal here at FHJ State Farm is to address concerns and feedback about our insurance services. For issues related to legislative matters, we suggest reaching out to the legislative office directly at fholk-jones@alhouse.gov. We appreciate your understanding and are here to assist you with any insurance-related concerns you may have. "

"Thank you so much for taking the time to leave this excellent review, Fred. We really appreciate your business. We're thrilled to hear that Jean was able to assist you effectively with your hail damage claim. She is indeed a valued member of our team and your kind words mean a lot to us. We're here for you anytime!"

"Hello Kelsey, Thank you so much for taking the time to leave this excellent review. We really appreciate your business and are glad to hear that Loretta has been able to provide such exceptional service. She's indeed a gem and we are lucky to have her on our team. Your kind words have been shared with her and it truly made her day! We look forward to serving you for many more years to come! Thank you again for putting your trust in us and for being such a loyal customer. We truly appreciate you! "

"Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Kae was able to assist you with your wind mitigation paperwork, leading to savings on your homeowners policy! Here at Frances Holk-Jones State Farm, we strive to provide exceptional service and it's always rewarding to hear we've achieved that. Your feedback will be passed along to Kae and our entire team, as it serves as a great source of motivation. Thank you again for choosing us for your insurance needs, Elizabeth. We look forward to serving you in the future."

"We appreciate your feedback and sincerely apologize for the inconvenience you experienced during your recent visit, Christian. We understand that your time is valuable, and we are genuinely sorry that your initial interaction with our office did not meet your expectations. Our team at Frances Holk-Jones State Farm is committed to providing exceptional service to all of our clients and potential clients. However, there are instances where we may be working with other customers, and we may not be able to attend to walk-in clients immediately. We assure you that we value new business and our commitment to customer service remains consistent, regardless of whether you are a potential, new, or long-standing client. We would like to offer you a personal appointment at your convenience, to ensure you receive the prompt and personalized service we strive for. Our friendly receptionist or any one of our team members would be more than happy to assist you. Thank you for recognizing the friendliness of our receptionist, and we look forward to having the opportunity to turn your initial experience around. Our phone number is 251-943-5031. "

"Thanks so much, Michael! We are so happy to hear that we provided great service and earned your wonderful rating! "

"We are absolutely thrilled to hear such wonderful feedback about your experience with us, Becca! It's customers like you that make our job so rewarding. Loretta and the rest of the team are always here to provide you with the exceptional service you deserve. Your kind words are greatly appreciated and we're so thankful to have you as a part of our State Farm family. Don't hesitate to reach out if you need anything in the future. "